Returns & Exchanges

At BL Lashes, we want you to be completely satisfied with your professional lash supplies. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused products in their original packaging.

1

Initiate Your Request

Contact our customer service team via email with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the unused items in their original boxes, ensuring all seals remain intact to qualify for a full refund or exchange.

3

Ship the Items

Affix the provided return label or ship the package using a trackable carrier to our distribution center, keeping your tracking number for reference.

4

Receive Your Refund

Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing